Privacy Policy

1. Who is responsible

Swoqy (“Swoqy”, “we”, “us”, “our”) is the brand under which games and apps are published on Google Play. The data controller for the personal data described here, under the EU General Data Protection Regulation (GDPR) and the Turkish Personal Data Protection Law No. 6698 (KVKK), is the owner of the Swoqy brand, based in the Republic of Türkiye. When this policy says “we”, “us” or “Swoqy”, it means that data controller.

Brand: Swoqy (developer name on Google Play)
Privacy contact: info@swoqy.com
Legal name and postal address: shown in the developer section of each app’s Google Play listing, and sent on request by email.

This policy covers the website swoqy.com and every game and app published on Google Play under the developer name Swoqy. A Turkish version is available as the Gizlilik Politikası, together with the KVKK Aydınlatma Metni.

2. The short version

The pages of this website use no cookies, no analytics and no trackers. The browser versions of our games (swoqy.com/games/…/play) are the exception: they show ads from Google AdSense, which uses cookies. See section 3.
The apps don’t ask you to create an account. Progress and settings are stored on your phone unless an app’s notes say otherwise.
Free games may show ads through Google AdMob. In the EEA, UK and Switzerland you are asked for consent first, through Google’s consent tool. Without consent you only see non-personalised or limited ads.
Some apps use Firebase Analytics and Firebase Crashlytics to find out what breaks and which features are used. Each app’s notes (section 13) say which services it uses.
Payments go through Google Play. We never see your card details.
We don’t sell personal data. You can ask us to delete your data at any time: Account & Data Deletion.

3. This website

swoqy.com is a static website. Its pages (home, game pages, support and legal pages) set no cookies, run no analytics or advertising scripts and load no fonts or files from other companies. The browser versions of our games under swoqy.com/games/…/play are the exception: they show ads, as described under “Ads in browser games” below.

Preferences on your device. If you pick a colour theme or a language, the choice is saved in your browser’s local storage (swoqy-theme, swoqy-lang). It never leaves your device and you can clear it in your browser settings. See the Cookie Notice.
Server logs. The site is hosted by Vercel Inc. Like any web host, Vercel processes technical data needed to deliver pages and protect the service, such as IP address, browser type, requested page and time. We don’t use these logs to identify visitors.
Ads in browser games (Google AdSense). When you play a game in your browser, the page shows ads served by Google AdSense. Third-party vendors, including Google, use cookies to serve ads based on your previous visits to this website or to other websites. Google’s use of advertising cookies enables it and its partners to serve ads to you based on those visits. Google may process your IP address (and a rough location derived from it), browser and device details, the page you are on, ad interactions and your consent choice, and sets cookies such as __gads, __gpi, __eoi and IDE, plus FCCDCF and FCNUV to remember your consent choice. In the EEA, the UK and Switzerland, Google’s consent message asks for your consent before cookies are used for personalised ads; without it you only see non-personalised or limited ads. You can turn off personalised ads at Google Ads Settings or opt out of third-party vendors’ cookies at aboutads.info and youronlinechoices.eu. More in How Google uses information from sites or apps that use its services and the Cookie Notice.
Email. If you write to us, or use the deletion form (which only opens your own email app), we receive your email address and whatever you write.

4. Data in the apps

Which of the following applies depends on the app. Section 13 lists it for each title, and the app’s Google Play “Data safety” section matches it.

Advertising (Google AdMob)

Ad-supported apps use the Google Mobile Ads SDK. Google may collect your device’s advertising ID, IP address (and a rough location derived from it), device and operating-system details, app and ad interaction data, and your consent choice. Google uses this to show ads, limit how often you see them, measure them and prevent fraud. Ads are personalised only where you have agreed to it or where the law does not require consent. Learn more in How Google uses information from sites or apps that use its services.

Analytics (Firebase Analytics)

If an app uses it, Firebase Analytics records events such as “level started” or “settings opened”, together with an app-instance ID, device model, OS version, language, country or region and session information. We look at it only as summary reports to decide what to fix or improve. We do not combine it with your name or email.

Crash reports (Firebase Crashlytics)

When an app crashes, Crashlytics sends a report with the error details, the device state at the time, the OS version and an installation ID. It contains no game content or personal messages.

Purchases (Google Play Billing)

In-app purchases are processed by Google Play under Google’s own terms and privacy policy. We receive the order number, the item, its status and a purchase token so the app can unlock what you bought. We never receive card or bank details.

Data that stays on your device

Game progress, high scores and settings are stored locally on your phone. They are not sent to us. Android’s own backup may copy them to your Google account if you have turned backup on; that is handled by Google.

Support

When you contact us, we process your email address, your message and anything you attach (for example a screenshot or your device model) to answer you.

Accounts

No current Swoqy app requires an account. If a future app offers one, its notes in section 13 will describe what is stored, and the deletion page covers it.

5. Purposes and legal bases

What for	Data	Legal basis (GDPR / KVKK)
Running the app and unlocking purchases	Purchase token, order status, app settings	Performance of a contract, Art. 6(1)(b) GDPR / KVKK Art. 5(2)(c)
Personalised ads	Advertising ID or advertising cookies, device and interaction data	Your consent, Art. 6(1)(a) GDPR / explicit consent, KVKK Art. 5(1)
Non-personalised or limited ads, ad fraud prevention	IP address, device data, consent status	Legitimate interest in keeping the apps free, Art. 6(1)(f) GDPR / KVKK Art. 5(2)(f); consent where the law requires it
Analytics	App-instance ID, usage events, device data	Legitimate interest in improving the apps, Art. 6(1)(f) / KVKK Art. 5(2)(f); consent where the law requires it
Crash reports	Crash details, device state, installation ID	Legitimate interest in stable, secure apps, Art. 6(1)(f) / KVKK Art. 5(2)(f)
Answering support and privacy requests	Email address, message	Legitimate interest and steps you ask for, Art. 6(1)(b) and (f) / KVKK Art. 5(2)(c) and (f)
Tax, accounting and legal duties	Purchase and payout records	Legal obligation, Art. 6(1)(c) / KVKK Art. 5(2)(ç)
Defending legal claims	Records relevant to the claim	Legitimate interest, Art. 6(1)(f) / KVKK Art. 5(2)(e)

6. Consent and your choices

Consent form. In the EEA, the UK and Switzerland, ad-supported apps show Google’s consent form (User Messaging Platform, IAB TCF) on first launch. You can change your choice at any time from Settings › Privacy settings inside the app.
Advertising ID. On Android go to Settings › Privacy › Ads (or Settings › Google › Ads) to reset or delete your advertising ID. Apps then can’t use it for personalised ads.
Uninstalling an app stops all further collection by it and deletes the data stored on your device.
Deletion. Ask for deletion of anything we hold at swoqy.com/delete-account.

7. Who receives data

We don’t sell personal data. We share it only with the service providers below, which help us run the apps and the website, and with authorities when the law requires it.

Google (Google Ireland Limited for users in the EEA/UK/Switzerland, Google LLC elsewhere): AdMob, Firebase Analytics, Firebase Crashlytics and Google Play. For advertising Google acts as an independent controller, and with your consent may work with certified ad partners. See the Google Privacy Policy and Privacy and Security in Firebase.
Vercel Inc. (USA): hosting of this website.
Our email provider: storing the emails you send us.
Public authorities, courts or advisers, only when the law requires it or to defend a legal claim.

8. Transfers abroad

The providers above store and process data on servers in the United States, the European Union and other countries. That means your data may leave your country, including leaving Türkiye or the EEA.

Under GDPR, these transfers rely on the EU–U.S. Data Privacy Framework where the provider is certified, and on the European Commission’s Standard Contractual Clauses included in the providers’ data processing terms.
Under KVKK (Art. 9, as amended by Law No. 7499), transfers rely on appropriate safeguards such as standard contracts, or, where no other mechanism is available, on your explicit consent or the other grounds the law allows. Details are in the KVKK Aydınlatma Metni.

9. How long data is kept

Data	Kept for
Firebase Analytics user-level data	2 months, then only aggregated reports remain
Crashlytics crash reports	90 days
Advertising data	Under Google’s retention policies
Website server logs	A short period set by the host, usually days to a few weeks
Support emails	Up to 2 years after our last exchange, unless needed for a legal claim
Purchase and payout records	As long as tax and commercial law require
Record that a privacy request was handled	As long as needed to show it was handled, then deleted

Data stored on your device stays until you delete it or uninstall the app.

10. Your rights

Depending on where you live, you can ask us to:

tell you whether we process your data and give you a copy (access);
correct inaccurate data (rectification);
delete your data (erasure);
limit how we use it (restriction) or object to processing based on legitimate interest;
send it to you in a portable format (portability);
withdraw consent at any time, without affecting earlier processing;
under KVKK Art. 11, also learn the purpose of processing and who received your data, and claim compensation for unlawful processing.

Email info@swoqy.com. Requests are free. We answer within 30 days, and we may ask a question to make sure the request comes from you. You also have the right to complain to a data protection authority: in the EU or UK your local authority, in Türkiye the Personal Data Protection Authority (kvkk.gov.tr). We’d appreciate the chance to fix things first.

We do not sell personal information or use it for automated decisions with legal or similarly significant effects.

11. Children

Swoqy games and apps are not directed at children under 13, and we do not knowingly collect personal data from them. In some countries the age for giving consent online is higher (up to 16); younger users there should ask a parent before agreeing to personalised ads. If you believe a child has sent us personal data, email us and we will delete it. If a future title is designed for children, it will follow Google Play’s Families policy and its notes in section 13 will say so.

12. Security

We keep data to a minimum, use providers with strong security programmes, use HTTPS everywhere and protect our accounts with two-factor authentication. Access to support emails and developer consoles is limited to the people who need it to answer you and run the apps. No system is perfectly secure; if a breach affects you, we will tell you and the authorities as the law requires.

13. Notes for each app

Billionaire Golf Club

Shows ads through Google AdMob (consent asked where required)
Uses Firebase Analytics to understand which features are used
Sends crash reports through Firebase Crashlytics
Purchases are handled by Google Play billing
No account needed. Progress is saved on your device and backed up anonymously to the cloud; you can delete the cloud copy anytime.

No account needed: Billionaire Golf Club never asks for your name, email or phone number. On first launch it signs you in with an anonymous Google Firebase account, and your progress is tied to that device. The player name, country and avatar you choose are shown to other players in matches and rankings. Online matches run on Firebase Realtime Database, and Firebase Cloud Functions verify purchases. Firebase Analytics and Crashlytics collect usage statistics and crash reports, and Firebase Cloud Messaging sends notifications only if you allow them. Ads are served by Google AdMob; where the law requires it we ask for consent first, and you can change it in Settings › Privacy options. Purchases are handled by Google Play Billing or Apple In-App Purchase; we never see payment details. Delete your data anytime in Settings › Delete my data or by writing to info@swoqy.com (we delete it within 30 days). Not directed at children under 13. Full policy: swoqy.com/apps/billionaire-golf-club/privacy.html

Billiards Hustle

Shows ads through Google AdMob (consent asked where required)
Purchases are handled by Google Play billing
No account needed. Progress stays on your device.

Sign-up optional: on first launch Billiards Hustle creates an anonymous Google Firebase account with a random ID. Under that ID your game profile (player name, game money, diamonds, owned cues and items, wins, losses, cups, language) is backed up to a Firebase database in the EU (Belgium). Your player name and this week’s wins and winnings appear in the weekly ranking that other players can see. Online friend matches send the room code, your player name, your random ID and the shots through Firebase; rooms are temporary. Purchases are handled by Google Play, which only tells us which pack was bought. Ads (including optional rewarded ads) are served by Google AdMob. To delete your data, use swoqy.com/delete-account or write to info@swoqy.com; we delete it within 30 days. You can optionally sign in with email or Google (used only to sign in and restore progress) and delete the account in the game. Friend codes, friend lists, blocks and invitations are stored under your ID; with your permission a device token lets friend requests and invitations arrive as notifications. Full policy: swoqy.com/apps/billiards-hustle/privacy.html

Pool Hustle: Pocket Billiards

Shows ads through Google AdMob (consent asked where required)
Purchases are handled by Google Play billing
No account needed. Progress stays on your device.

Sign-up optional: on first launch Pool Hustle creates an anonymous Google Firebase account with a random ID. Under that ID your game profile (player name, game money, diamonds, owned cues and items, wins, losses, cups, language) is backed up to a Firebase database in the EU (Belgium). Your player name and this week’s wins and winnings appear in the weekly ranking that other players can see. Online friend matches send the room code, your player name, your random ID and the shots through Firebase; rooms are temporary. Purchases are handled by Google Play, which only tells us which pack was bought. Ads (including optional rewarded ads) are served by Google AdMob. To delete your data, use swoqy.com/delete-account or write to info@swoqy.com; we delete it within 30 days. You can optionally sign in with email or Google (used only to sign in and restore progress) and delete the account in the game. Friend codes, friend lists, blocks and invitations are stored under your ID; with your permission a device token lets friend requests and invitations arrive as notifications. Full policy: swoqy.com/apps/pool-hustle/privacy.html

Sunroom Mahjong

Shows ads through Google AdMob (consent asked where required)
Uses Firebase Analytics to understand which features are used
Sends crash reports through Firebase Crashlytics
Purchases are handled by Google Play billing
No account needed. Progress is saved on your device and backed up anonymously to the cloud; you can delete the cloud copy anytime.

No account needed: Sunroom Mahjong never asks for your name, email or phone number. On first launch it creates an anonymous Google Firebase ID with no link to you. Under that ID your game progress (levels, stars, settings) is backed up to Google Cloud Firestore so it can be restored; it contains no personal information. Delete it anytime in Settings › Delete cloud copy, via swoqy.com/delete-account or by writing to info@swoqy.com (we delete it within 30 days). Firebase Analytics and Crashlytics collect usage statistics and crash reports, and Firebase Remote Config adjusts game settings such as hint counts. Ads are served by Google AdMob and its mediation partners; where the law requires it we ask for consent first, and you can change it in Settings › Privacy options. The optional one-time “Remove ads” purchase is handled by Google Play. The optional daily reminder is created on your device. The browser version needs no account, keeps your progress in that browser only and shows ads from Google AdSense. Not directed at children under 13. Full policy: swoqy.com/apps/sunroom-mahjong/privacy.html

Park Hero: Car & Truck

Shows ads through Google AdMob (consent asked where required)
No account needed. Progress stays on your device.

No account needed: Park Hero never asks for your name, email or phone number. The game works offline and we run no servers for it; your progress, coins, vehicles and settings stay on your phone. Ads are shown by Google AdMob, which collects device and advertising identifiers to show and measure ads; where the law requires it, we ask for your consent first. No in-app purchases, analytics or crash reporting. Not directed to children under 13. Full policy: swoqy.com/apps/parkhero/privacy

Solitaire Big Cards: Classic

Shows ads through Google AdMob (consent asked where required)
Uses Firebase Analytics to understand which features are used
Sends crash reports through Firebase Crashlytics
Purchases are handled by Google Play billing
No account needed. Progress stays on your device.

No account needed: the game never asks for your name, email or phone number, and we run no servers for it. Your progress and settings stay on your phone; if you choose, a copy is kept in your own Google Play Games account, which we cannot read. Ads are shown by Google AdMob and its mediation partners, which collect device and advertising identifiers to show and measure ads; where the law requires it, we ask for your consent first. Firebase Analytics and Crashlytics help us fix crashes and improve the game. The one-time "Remove ads" purchase is handled by Google Play. Not directed to children under 13. Full policy: swoqy.com/apps/solitaire/privacy.html

Fair Dice Backgammon

Shows ads through Google AdMob (consent asked where required)
Uses Firebase Analytics to understand which features are used
Sends crash reports through Firebase Crashlytics
Purchases are handled by Google Play billing
No account needed. Progress stays on your device.

No account needed: the game never asks for your name, email or phone number, and we run no servers for it. Statistics, settings and the dice keys stay on your phone. Ads are shown by Google AdMob, which collects device and advertising identifiers to show and measure ads; where the law requires it, we ask for your consent first. Firebase Analytics, Crashlytics and Remote Config help us fix crashes and tune ad frequency. Purchases are handled by Google Play or the App Store. Not directed to children under 13. Full policy: swoqy.com/apps/adil-zar-tavla/privacy

Spades Offline

Shows ads through Google AdMob (consent asked where required)
Uses Firebase Analytics to understand which features are used
Sends crash reports through Firebase Crashlytics
Purchases are handled by Google Play billing
No account needed. Progress stays on your device.

No account needed: the game never asks for your name, email or phone number, and we run no servers for it. Games, statistics and settings stay on your phone. Ads are shown by Google AdMob, which collects device and advertising identifiers to show and measure ads; where the law requires it, we ask for your consent first. Firebase Analytics, Crashlytics and Remote Config help us fix crashes and tune ad frequency. Purchases are handled by Google Play or the App Store. Not directed to children under 13. Full policy: swoqy.com/apps/spades/privacy

Batak İnternetsiz

Shows ads through Google AdMob (consent asked where required)
Uses Firebase Analytics to understand which features are used
Sends crash reports through Firebase Crashlytics
Purchases are handled by Google Play billing
No account needed. Progress stays on your device.

MakeUpTakeUp

Shows ads through Google AdMob (consent asked where required)
No account needed. Progress stays on your device.

MakeUpTakeUp uses the front camera to show makeup live. Camera frames and face points are processed on your device only and are never uploaded, stored or shared. Photos you take are saved to your own gallery. Ads are served by Google AdMob. Shopping links open the store’s own site, where its privacy policy applies; some may be affiliate links. Not directed at children under 13.

Teebop: Mini Golf 3D

Shows ads through Google AdMob (consent asked where required)
Uses Firebase Analytics to understand which features are used
Sends crash reports through Firebase Crashlytics
Purchases are handled by Google Play billing
No account needed. Progress stays on your device.

No account needed: Teebop saves your progress locally on your device and works offline. Ads are served by Google AdMob; in the EEA, the UK, Switzerland and where required you choose your ad consent first. Usage analytics and crash reports are collected with Google Firebase. With your consent, install measurement is done with Meta. Purchases are handled by Google Play and the App Store. You can delete your data with “Delete my data” in the app settings or by writing to info@swoqy.com.

Tower Demolition: Ball Smash

Shows ads through Google AdMob (consent asked where required)
Uses Firebase Analytics to understand which features are used
Sends crash reports through Firebase Crashlytics
Purchases are handled by Google Play billing
No account needed. Progress is saved on your device and backed up anonymously to the cloud; you can delete the cloud copy anytime.

No account needed: Tower Demolition never asks for your name, email or phone number, and there is no online play. Progress is saved on your device; if you are signed in to Google Play Games or iCloud, an optional backup is kept in your own account there. Ads are served by Google AdMob; where the law requires it we ask for consent first, and you can change it in Settings › Privacy Options. Firebase Analytics, Crashlytics and Remote Config collect usage statistics and crash reports and adjust game settings. The Meta (Facebook) SDK only measures app installs for our ad campaigns, and only when consent allows it. Purchases are handled by Google Play or the App Store. Not directed at children under 13. Delete your data with Settings › Delete My Data or by writing to info@swoqy.com. Full policy: swoqy.com/apps/tower-demolition/privacy.html

Word Harbor: Word Puzzle Game

Shows ads through Google AdMob (consent asked where required)
Uses Firebase Analytics to understand which features are used
Sends crash reports through Firebase Crashlytics
Purchases are handled by Google Play billing
No account needed. Progress stays on your device.

No account needed: Word Harbor never asks for your name, email or phone number, and your game progress stays on your device. Firebase Analytics and Crashlytics collect usage statistics and crash reports, and Firebase Remote Config adjusts game settings. Ads are served by Google AdMob; where the law requires it we ask for consent first, and you can change it in Settings › Privacy options. The Meta (Facebook) SDK measures app installs and in-app events for our ad campaigns, only with your consent where the law requires it. The optional one-time “Remove Ads” purchase and coin packs are handled by Google Play or the App Store. The browser version needs no account, keeps your progress in that browser only and shows ads from Google AdSense. Not directed at children under 13. Full policy: swoqy.com/apps/word-harbor/privacy.html

Color Chain Reaction

Shows ads through Google AdMob (consent asked where required)
Uses Firebase Analytics to understand which features are used
Sends crash reports through Firebase Crashlytics
Purchases are handled by Google Play billing
No account needed. Progress stays on your device.

No account needed: Color Chain Reaction never asks for your name, email or phone number, and your game progress is stored only on your device. Ads are served by Google AdMob; where the law requires it (EEA, UK, Switzerland and US states with privacy laws) Google’s consent tool asks for your choice first, and on iOS we ask through Apple’s App Tracking Transparency prompt. You can change your choice in Settings › Privacy options. Firebase Analytics (following your consent choice), Crashlytics and Remote Config are provided by Google as our service provider. The Meta (Facebook) app events SDK, used only to measure our app-install ads, is switched on only with your consent or where the GDPR does not apply. Purchases (Remove Ads, a starter pack and gem packs) are handled by Google Play or Apple; coins and gems have no real-world value. Settings › Delete my data wipes your progress on the device and resets analytics data; you can also write to info@swoqy.com. Not designed for children; for ages 13+. Full policy: swoqy.com/apps/color-chain-reaction/privacy.html

Sort the Crowd

Shows ads through Google AdMob (consent asked where required)
Uses Firebase Analytics to understand which features are used
Sends crash reports through Firebase Crashlytics
Purchases are handled by Google Play billing
No account needed. Progress stays on your device.

No account needed: Sort the Crowd never asks for your email or phone number, and your game progress (including the name and avatar you pick in Profile) is stored only on your device. Ads are served by Google AdMob; where the law requires it (EEA, UK, Switzerland and US states with privacy laws) Google’s consent tool asks for your choice first, and on iOS we ask through Apple’s App Tracking Transparency prompt. You can change your choice in Settings › Privacy options. Firebase Analytics (following your consent choice), Crashlytics and Remote Config are provided by Google as our service provider. The Meta (Facebook) app events SDK, used only to measure our app-install ads, is switched on only with your consent or where consent is not required. Purchases (Remove Ads, a starter pack and coin packs) are handled by Google Play or Apple; coins have no real-world value. Settings › Delete my data wipes your progress on the device and resets analytics data; you can also write to info@swoqy.com. Not designed for children; for ages 13+. Full policy: swoqy.com/apps/sort-the-crowd/privacy.html

14. Changes

When this policy changes, we update the date at the top. If a change is significant, for example a new kind of data or a new partner, we will also show a notice in the affected apps before it takes effect.

15. Contact

Questions or requests about privacy: info@swoqy.com. You can also use the Account & Data Deletion page or the Support page.